FAQs

How can we help you?

Disappearing Screens

What exactly is a disappearing screen?

We refer to both our retractable and motorized roll-up screens as "disappearing" because they have the unique ability to 'be there when you need them and gone when you don't'. In other words, the screen mesh discreetly rolls into and out of a stylish aluminum canister that blends in with the surrounding door frame. To truly appreciate these wonderful products, we encourage you to see for yourself how well they work.

How is your retractable screen better than a conventional screen door?

There are many benefits to a Michele's Hide-Away Screen over a conventional screen, such as:

  • Less Obtrusive: when not needed, our screen is almost completely out of sight and out of the way.
  • More Space Efficient: the slim profile design of our screen enables it to fit and operate in the smallest of spaces, while a conventional screen needs clearance for the arc created when it is swung open.
  • Less Wear & Tear: because it can 'disappear' out of the way, our screen experiences far less wear and tear, while a conventional screen requires movement every time you pass through your doorway.
  • Greater Durability: our screen's ability to self-store into its own protective housing makes it less vulnerable to harmful elements, severe weather and dirt.
  • Better Warranty: our screen frames are protected by a manufacturer's limited lifetime warranty and our Super Screen™ carries an unprecedented 10 year manufacturer's warranty.

Why not get a storm door that has a built-in screen?

With improved material technology and better building codes, today's doorways are less vulnerable to weather and annoying drafts, making storm doors somewhat obsolete. Some findings suggest that damage to door panels, door frames, door glass, and finishes may result from radiant heat buildup caused by storm doors.

Will your screens work on sliding patio doors?

Absolutely. Our screens are often a better alternative than the typical sliding panels which obscure views and require a significant amount of storage space when they're not in use.

Will a motorized roll-up screen add value to my home?

Considering the value of residential space (currently over $100 / square foot), it makes economic sense to create more "livable" areas out of garages, porches and lanais.

Why are screened garages so common in Florida?

Since basements and multi-story homes are rare in the Sunshine State, the space in the garage offers the best option for a hobby shop, exercise area, or game room, etc. Our motorized roll-up screen can instantly make the garage more comfortable and pest-free, and extend its seasonal use.

Options

Can I get a screen that provides protection from the harmful effects of the sun?

We can offer mesh that blocks up to 90% of the UV rays in our motorized roll-up screen. These solar-rated meshes are also ideal for shading applications. You can choose from a variety of solar screen mesh for our motorized roll-up systems.

Why don't you offer the solar screen mesh in your retractable doors?

Retractable screens are designed primarily for ventilation and insect control. Because solar mesh has such a tight weave, air flow is too restrictive to achieve the desired ventilation.

Do you have a color to match my door frame?

We currently offer 10 standard powder-coated frame colors, the largest standard color palette in the industry. In addition to all of these standard colors, we currently have 188 custom colors.

Does the screen mesh come in different colors?

We currently offer standard insect mesh in grey or charcoal, Super Screen™ in traditional black or privacy white, and Premium Solar in Black, White, Grey, Brown, Desert Sand and Beige.

What makes SuperScreen™ so good?

We proudly offer Super Screen™ in every product we sell because it is three times stronger than fiberglass insect screen, offers dramatically more ventilation than solar screen and carries an unprecedented 10 year manufacturer's warranty.

Where can your screens be used?

We have a disappearing screen for virtually any door, window or architectural opening on your home. Our retractable system can fit an opening up to 9 ft. H x 9 ft. W while our motorized roll-up system can fit up to 16 ft. H x 22 ft. W.

Measuring

What measurements do I need to give you when placing an order for one of your disappearing screens?

Initially, for estimating purposes, we just need the basic dimensions and the shape of the opening you want to screen. To proceed with an order and ensure a perfect fit, we'll send a trained technician to take precise field measurements so that your unit can be custom built to the proper specifications.

Installation

Can I install a Michele's Hide-Away Screen myself?

Because of quality control and manufacturer's warranty guidelines, our disappearing screens can only be purchased on an installed basis.

Once I place and confirm an order, how quickly can I get my screen built and installed?

Typically, our retractable systems are custom-built and installed within 2 weeks from order confirmation. Motorized roll-up systems can take 3 to 4 weeks.

How long will it take for your technician to install my disappearing screen?

The normal installation times (including customer use & care training) are as follows:

  • Single Retractable: less than 1 hour
  • Double Retractable: approximately 90 minutes
  • Motorized Roll-Up Screens: Varies from 90 minutes to 4 hours (excludes archway garage installations)

Care & Maintenance

What kind of maintenance do your screens require?

Maintenance is usually limited to occasional cleaning and lubricating of tracks. You can download a copy of our Care Guide by clicking this link.

How can I get the longest life out of my disappearing screen?

Keep the screen mesh rolled up in its protective housing whenever the screen is not needed. Rule of thumb: when the door is closed, your screen is no longer needed.

What can I use to clean the frame and screen mesh?

A little liquid dish soap (e.g., Dawn) mixed with warm water. If desired, some household bleach may be added.

What if someone or something impacts my screen?

Our screens are very tough against accidental impact. However, you should carefully examine the mesh and frame for damage. If there are folds or creases in the mesh, immediately press them out by hand. For situations that require professional service, please call us at (352) 236-8869.

How does the electric roll-up screen retract in the event of a power outage?

With the advent of underground utilities, it’s pretty rare these days to experience an extended power outage of more than 10 minutes in most Central Florida communities . In the event there is an outage, our electric roll-up screens (E.R.U.) can be operated by simply plugging the power cord into a small “inverter”, which uses the DC current from an automotive (or golf cart) battery. This relatively inexpensive device can be purchased at many of the big box stores at minimal cost. A portable generator can also be used.

To put it in perspective, Michele’s Hide-Away Screens has installed a few thousand E.R.U.’s over the last 15 years and have received less than 10 calls from customers were inconvenienced by an extended outage.

Pricing

Are your disappearing screens cost effective compared to a conventional screen?

Initially, our screens can cost more than some low to medium grade conventional screens; but considering the low wear and tear, impact-resistance, higher durability, Manufacturer's Limited Lifetime Warranty and greater curb appeal, we believe our screens offer a much greater value to your home.

How much are your disappearing screens?

Recent reviews from your neighbors.

APR 4

Great place but repairs could be a little cheaper but love what they have and do.

Laurel Bischoff

APR 3

Great service!

Carolyn Hofmann

APR 3

Jack did a great job and put this screen in originally in 2010!

Duane Johnson

MAR 31

great people to work with

Jerry Lutze

MAR 28

Called Michele’s to repair my garage door screen and even though they did not install it they still sent out a technician the very same day. On time, very nice and professional and fixed the problem! I highly recommend this company. 5 stars!!!!!

Steve Marrotte

MAR 28

Quality products and expert installation. They're quick to respond to any issues you may have. Highly recommend

Bob Evans

MAR 27

Technician was prompt,courteous- explained what had to be done and what he needed to do to get the job completed - very professional.

Janet Koptis

MAR 26

great people. Very pleasant and explain things so I can understand. Didnt take weeks to get here either!

Sharon Miller

MAR 25

called for service on the weekend, tech arrived Monday afternoon, made the repair, reasonably priced. Outstanding. thanks.

larry kelly

MAR 18

What can I say? Great sliding screens, fast install and outstanding and friendly people. They are very good and fast!! We love our garage sliding screens with rollers on the top. Get them and you will glade you did. Thanks for reading my review. Mike

Mike Berry